Table of Contents
1. Information We Collect
At Zynkosi Tech, we are committed to protecting your privacy and handling your personal information with the highest level of care and security. We collect information through various channels to provide you with superior service.
Legal Compliance: Zynkosi Tech complies with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.
Information you provide directly:
- •Personal identifiers (name, email address, phone number)
- •Professional information (company name, job title, business address)
- •Account credentials and preferences
- •Communications and feedback you submit to us
Information collected automatically:
- •Device information and identifiers
- •Usage data and analytics
- •Location data (with your consent)
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
3. Information Sharing and Disclosure
Our Commitment
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following circumstances:
Service Providers
With trusted vendors and partners who assist in operating our business, subject to strict confidentiality agreements.
Legal Requirements
When required by law, regulation, legal process, or governmental request.
Business Transfers
In connection with mergers, acquisitions, or sale of assets, with appropriate safeguards.
Protection and Safety
To protect the rights, property, and safety of Zynkosi Tech, our users, or the public.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Encryption
Data encrypted in transit and at rest
Access Controls
Strict role-based access policies
Monitoring
Ongoing security monitoring and logging appropriate to our operational scale
Updates
Regular security updates and patches
Training
Staff security awareness training
Audits
Periodic security reviews and risk assessments
Important: While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.
Types of cookies we use:
You can control cookies through your browser settings. Note that disabling certain cookies may limit site functionality.
6. Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable law:
Access
Request access to your personal data
Correction
Request correction of inaccurate information
Deletion
Request deletion of your data (right to be forgotten)
Portability
Receive your data in a structured, machine-readable format
Restriction
Request restriction of processing
Objection
Object to processing of your data
Withdraw Consent
Withdraw previously given consent
Opt-out
Unsubscribe from marketing communications
To exercise your rights:
Contact us at privacy@zynkositech.co.za. General inquiries are handled within 48 hours, while formal data subject requests may take up to 30 days as permitted by law.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer your data internationally, we implement appropriate safeguards, including:
- •Appropriate contractual and technical safeguards consistent with applicable data protection laws, including POPIA
- •Adequacy decisions for data transfers
- •Your explicit consent where required
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Retention criteria:
- •The duration of our business relationship
- •Legal, regulatory, or contractual obligations
- •Legitimate business interests and compliance
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification: We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or prominent website notification.
Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
Company: Zynkosi Tech (Pty) Ltd
Email: info@zynkositech.co.za
Phone: +27 (0)68 577 5986
Location: Genazzano, Seatides, Tongaat Beach, Durban, South Africa
Privacy Officer
Department: Data Privacy & Protection
Email: privacy@zynkositech.co.za
For data protection requests, please use this dedicated email address for faster processing.
Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.